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What is BTH's Ethos?

BTH is dedicated to providing something for everyone. Therefore we strive to be diverse with designs so they can be interpreted by different people to reflect their own style. This means there are numerous collections which aim to cater everyone's desires and all occasions. Have a browse, and we're sure you will find something to suit your style!   

What is BTH doing to be environmentally conscious?

BTH is environmentally conscious, using paper bags for packaging and reusing the packaging sent to us when we purchase materials (for example bubble wrap). We also up-cycle other unique pieces of of jewellery and leftover fabrics from other designers to reduce the amount of waste and close the gap between redundant and new products. We are committed to increasing the amount of recycled materials we use.   

When was BTH established?

2018

How can I contact BTH?

We are contactable on Instagram or via email  biggerthehoop@hotmail.com or info@biggerthehoop.com 

How can I subscribe to BTH newsletter?

You can subscribe down bellow ↓ annnnd as an extra treat you will get 10% off your first order when subscribing!!!  

Do you do whoelsale?

Yes! for wholesale please email us!

How can I become a promoter for BTH?

If you love our products and you’re quirky, with an eye for taking good shots we would LOVE to hear from you! So, if you would like to be a promoter for us please feel free to Contact Us! 

How can I be featured on BTH Instagram?

TAG!!! The more photos you tag the more chance of being featured! Get creative – flaunt your hoops!! We LOVE to see you all over the world wearing your BTH earrings! 

Does BTH Collaborate with other brands?

YES!! 100% we are very keen to collaborate so if you think your brand would work well with ours please get in contact!! We already collaborate with a few brands by creating FAB-ric hoops from their leftover material!

How long does shipping take?

Please see Shipping Tab 

Do i receive  a tracking number with my purchase?

Standard Postage is  WITHOUT TRACKING! If you would like a tracking number please purchase this option at checkout!  

Does BTH Ship Worldwide?

Yes we do! Shipping will be automatically added at checkout!  

What is the BTH Girl Gang?

BTH Girl Gang is a Members only club! It gives you access to Monthly special Discount codes and Treats!  

Who makes the products/ where are my earrings made? 

Until recently I handmade everything and ran the business completely alone! Now, all earrings are Handmade in the UK by a small dedicated team and myself (unless stated otherwise)!  

What metal are the earrings made from?

All hoops/hooks are 925 Silver (or gold plated) over an alloy that is lead and nickel free!  

Can I shower/swim in my BTH earrings?

Yes you can – however we would not recommend doing this everyday as the plating can damage! Also it depends on the hoops – you wouldn’t want to get your fluffies damaged!!!   

Do you offer Gift Wrapping?

Yes we do – cute little gift bags and a customised note can be added at your request!  

Do you take Custom Orders?

Yes!! Check out our Custom Orders Tab or Contact Us!  

What is the Raffle ticket for that I received in with my order?

Raffle tickets are given free with every order - therefore you are automatically entered into our raffle! A Raffle is drawn every 100 sales - on Instagram - watch out to see if you have won! (Check highlights if you missed the draw). Winners receive 1 free pair of earrings of their choice - DM to claim your prize! 

Can I buy Gift Vouchers for BTH?

 YES! The perfect Gift! 

What is BTH Returns Policy?

We do not accept returns for hygiene reasons! However, if you are unhappy with your purchases please let us know via email – quoting your order number in the subject line!  

What do I do if my order is damaged in the post?

In the unlikely event that your earrings have arrived damaged then please contact us within 2 days of receiving the item with a photo of the damage as proof! Once we have spoken and everything is clarified we will send a replacement free of charge!